Last Updated: [13th, November, 2024]
By using the Aura Essence Care website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Terms
- Eligibility: You must be at least 18 years old or have parental consent to use this website.
- Account Creation: To make purchases, you may need to create an account. Ensure all information provided is accurate.
2. Orders and Payments
- Order Acceptance: All orders are subject to confirmation and availability.
- Payment: We accept major credit cards, debit cards, and secure payment gateways. Prices are in the currency shown on the website.
- Order Cancellation: Orders can be canceled only if they are unprocessed.
3. Shipping and Delivery
- Shipping Regions: We offer worldwide shipping. Delivery times and charges vary based on location.
- Import Duties: You are responsible for any customs duties, taxes, or fees in your country.
4. Returns and Exchanges
Please refer to our Return and Exchange Policy for more details. We accept returns under specific conditions, such as for damaged or incorrect items.
5. Limitation of Liability
Aura Essence Care is not responsible for indirect, incidental, or consequential damages resulting from your use of the website or products.
6. Intellectual Property
All content on this website, including text, images, and logos, is owned by Aura Essence Care and protected by copyright and intellectual property laws.
7. Privacy
Our Privacy Policy governs how we collect, use, and protect your personal information.
8. Governing Law and Dispute Resolution
These terms are governed by the laws of the jurisdiction in which your order is placed. If you reside in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). For California residents, the California Consumer Privacy Act (CCPA) applies.
- Dispute Resolution: Any disputes will be resolved through mediation or arbitration in the appropriate jurisdiction.
9. Exceptions
- European Union (EU): Customers in the EU have specific consumer protection rights, including the right to return items within 14 days.
- California Residents: Under the CCPA, California residents can request details on the personal information we have collected and opt-out of data sales.
10. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of those changes.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at support@auraessencecare.com.